IP Telephony is beginning to overtake the steadily becoming obsolete and inefficient (by comparison), traditional PSTN telephony. There benefits and advantages of IP telephony are:

1. Integration of voice, data and video over same IP connection puts all your communications needs into one unified,easier to manage multi-media stream;
2. Routing voice & data via IP provide secure, reliable and scalable communications that maximise the potential of your existing LAN and WAN networks;
3. IP routing transforms your company’s fixed telephony into a more flexible, more advanced mobile employee productivity, through integration of office, home and mobile communications with virtually little or no boundaries for your productivity and convenience, whilst at the same time delivering advanced means of connecting to the world (office, business partners & customers, family and friends, media, etc.);
4. IP telephony brings the best value-for-money and guarantees substantial savings due to the much more efficient, lower-cost IP network & technology that provides you with free, unlimited On-Net (site-to-site or user-to-user) calls, that are not usually offered via traditional telecommunications operators;
5. The fast growing Session Initiation Protocol (SIP) offers advanced communications features and abilities, superior to the conventional PSTN telephony. In short, SIP integrates communications with business processes and takes Customer Service to a new dimension.

IP telephony transmits voice packets by using open-standards-based Internet Protocol, which, when routed via privately managed IP network with guaranteed SLA, delivers better quality than traditional PSTN.

Without any doubt, IP telephony changes the way you communicate, not only by reducing dramatically the cost, but also by giving you more flexibility and wider choice in how & when you connect to the world.